Shipping policy

Shipping Policy

Thank you for choosing IceBreeze.

Shipping Areas

We ship worldwide. However, some countries or regions may have different restrictions or delivery times.

Processing Times

Orders are generally processed within 1-3 business days after payment confirmation.

During periods of high demand, processing may take slightly longer.

Delivery Times

Delivery generally takes between 10 and 14 business days from order shipment.

The times listed are estimates and may vary depending on destination, customs procedures, local holidays, or circumstances beyond our control.

Order Tracking

When available, you will receive a tracking number via email once your order has shipped.

Tracking information may take a few days to be updated by the carrier.

Customs and Duties

For international shipments, any customs duties, import taxes, or other fees imposed by local authorities are the responsibility of the customer, unless otherwise stated.

Delivery Delays

While we strive to meet estimated delivery times, we cannot be held responsible for delays caused by:

• Adverse weather conditions;
• Customs inspections;
• Strikes or logistics issues with couriers;
• Extraordinary events or force majeure.

Shipping Address

It is the customer's responsibility to provide a correct and complete address at the time of purchase.

We cannot guarantee delivery of orders with incorrect or incomplete shipping information.

Contact Us

For any questions regarding the shipping of your order, please contact our customer service team at the email address listed on the website.